Job Responsibilities
Boost after-sales business opportunities
Provide professional advice, cost quotation, and quality customer services to customers regarding aftersales service
Build up excellent customer relationship
Follow up closely with customers to ensure all service requests are being attended to efficiently
Work with workshop mechanics to ensure smooth operation of the service center
Prepare service documents, verify job orders, and keep track of the service progress
Handle ad-hoc projects to be assigned
Requirements
HKCEE/DSE of above
At least 3 year's relevant experience in aftersales service for automotive industry
Experienced in handling vehicle insurance claims is an advantage
Self-motivated, Strong networking, excellent interpersonal skills
Independent, Able to work under pressure, customer oriented & meet tight deadlines
A good team-player with pleasant personality
Valid HK Driving license of Class 1 & 2
Good command of both written & spoken English and Chinese
Familiar with MS Office and Word Processing (English & Chinese)
Candidate with more experience will be considered as Senior Service Advisor / Service Advisor Supervisor
Benefits
Competitive salary package
Various types of caring leave
Great learning and career development platform
Excellent working environment